You are destroying Alanya’s tourism! “This hotel is an absolute disaster!”

Complaints about Club Hotel Mirabell in Konaklı, Alanya, are on the rise. Issues with cleanliness, food quality, and service threaten the region’s tourism image.

Negative reviews on the internet about Club Hotel Mirabell in Konaklı reveal tourists’ dissatisfaction. Poor service, hygiene problems, and low-quality food are posing a risk to Alanya’s tourism reputation.

GUEST COMPLAINTS ARE GROWING

Recent reviews on various platforms about Club Hotel Mirabell, located in Konaklı, Alanya, have drawn attention. Guests have voiced serious complaints about insufficient cleanliness, poor food quality, rude staff attitudes, and incomplete services. Comments on Tripadvisor, HolidayCheck, and Şikayetvar claim that the hotel fails to meet 4-star standards, leaving vacationers disappointed. Users summarize the situation with the phrase: “This hotel is an absolute disaster.”

CLEANLINESS AND FOOD QUALITY IN THE SPOTLIGHT

Some tourists report that rooms are not cleaned and towels are not replaced. Regarding the meals, harsh comments such as “no meat or chicken, they serve cake as dessert” are common. In addition, the insufficient number of sunbeds and a lack of entertainment programs are among the factors negatively affecting the holiday experience.

DAMAGING ALANYA’S TOURISM IMAGE

Alanya is a major tourism hub visited by hundreds of thousands of tourists every year. However, such negative experiences can harm the region’s image. According to experts, if tourist satisfaction declines, complaints shared on social media and online platforms can influence potential visitors’ decisions, leading to booking cancellations and damaging the destination’s credibility.

CALL FROM EXPERTS

Tourism industry representatives stress the need for businesses to improve service quality. Without improvements in cleanliness, food variety, and staff training, both the hotel’s and Alanya’s brand value could suffer.